1. Who We Are

These Terms and Conditions apply when ordering online from:

• Restaurant Name: Mayflower Chinese Takeaway

• Address: 3 Victoria Road, Ellesmere Port, Cheshire, CH65 8BU, United Kingdom

• Public Phone: 0151 355 0300

• Menu Currency: GBP

(hereinafter referred to as the “Restaurant” or “We” or “Us”)

These Terms and Conditions apply to you as a client for online ordering (hereinafter referred to as “you” or the “user” or the “client”).

2. Acceptance of Terms

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS THEN YOU SHOULD NOT ACCESS AND/OR USE THE ONLINE ORDERING APPLICATION. ACCESS AND/OR USE OF THE ONLINE ORDERING BY YOU SHALL BE DEEMED TO BE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS.

Subject to applicable legal regulations in force, We may, in our discretion, from time to time amend or otherwise modify the Terms and Conditions of Use. We recommend that You carefully read, each time you order online, the Terms and Conditions as they may affect your rights.

3. The Online Ordering Application

The online ordering application is owned and operated by the licensor of the license agreement regarding the use of the application in order to order online. You must respect the license agreement regarding the use of the application.

The Restaurant shall make all the necessary diligences to ensure that the information in relation with the online ordering is accurate and reliable. However, errors may sometimes occur. You should take appropriate steps to verify all information before using it. To the maximum extent permitted according to the applicable law, the Restaurant disclaims any warranty or representation of any kind, whether express or implied, as to any matter whatsoever relating to the online ordering, including without limitation the availability of the online ordering application.

4. Liability

By ordering online, you acknowledge and agree that the use of the online ordering application is at your own risk. To the maximum extent permitted according to the applicable law, in no circumstances shall We be liable for any direct, indirect, incidental, special, consequential, or punitive damages, losses, costs or expenses nor for any loss of profit that results from the use of, or inability to use this online ordering application.

We accept no liability in respect of any changes made to the content of the online ordering application by unauthorized third parties.

5. Intellectual Property

The content referring to specific products (e.g., food items), arrangement and text layout of the online ordering application, trademarks, and any other content, are proprietary and are protected according with the legal regulations in force and cannot be used in any way without the express written permission of the Restaurant.

6. Ordering

• Account: If you decide to order online, you may be asked to provide full contact details and/or to create an account. You must keep your data confidential.

• Binding Offer: You acknowledge and agree that all orders are treated as an express intention to purchase the nominated products for the agreed online prices and We treat this as a binding offer from you to purchase such products.

• Acceptance: The acceptance of any order shall be at the entire discretion of the Restaurant. Our acceptance of an order occurs when you receive an on-screen message, email notification, and/or SMS confirming your order.

• Refusal: The Restaurant reserves the right to refuse any service, terminate your access, or remove/edit content in its sole discretion without prior notice.

• Age Restriction: The online ordering application must only be used by persons over the age of eighteen (18) years, or under the supervision of an adult.

7. Products & Availability

• “As Is”: Any products provided through the online ordering application are done so on an “as is” and “if available” basis.

• Images: The pictures of the products are for presentation only. The ordered products may have differences (e.g., color, form) from the photos existing on the site.

• Delivery Conditions: Delivery orders are subject to:

  1. Your address falling in the defined delivery area of the Restaurant.

  2. Availability of the restaurant being online for accepting online orders.

  3. Your Order meeting the minimum amount per order (£10.00 minimum for delivery).

8. Payment & Refunds

• You can pay by any of the methods listed in our checkout screen.

• If you pay by credit/debit card, the card must be valid on the date of the order.

• Refunds: The Restaurant may provide no refunds for orders paid online once confirmed. Contact Us directly to settle any payment dispute or refund claim.

• Pricing: If you order online, the price charged may be different to the price for the Products had they been ordered in-store or by telephone.

9. Cancellation

The online order once placed cannot be modified or cancelled either through the website or offline by calling the restaurant. However, if you wish to cancel or complain about your order, please call us immediately at 0151 355 0300, and we will see how we can help you.

10. Delivery & Collection

• Timing: We aim to provide you with your ordered products as close as possible to your requested time, but we cannot guarantee the delivery time in all cases. Bad weather or traffic may affect delivery times.

• Receiving Delivery: You agree to accept delivery at the agreed time and place. If you are not present to take delivery at the address given, We will not refund you the price for your order and will charge you for the full amount.

• Risk: Risk in the Products shall pass to the Client on delivery.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any dispute arising out of or in connection with these shall be settled by the competent courts from the location of the Restaurant.

Last Updated: January 2026